Contact Erome

Let’s Connect

Whether you’re a creator, viewer, or partner, we’re here to support your experience with Erome. Our team operates out of Ottawa, Ontario, and is committed to providing quick, clear, and respectful communication.

Head Office: Ottawa, Ontario, Canada
Email: [email protected]
Website: https://eromeofficial.ca

How We Can Help

General Inquiries
If you have questions about how the Erome platform works, content policies, or accessibility in Canada or elsewhere, we’re ready to provide guidance.

Technical Support or Reporting an Issue
If you’re facing upload problems, playback errors, regional access blocks, or concerns related to data privacy, our Ottawa-based support team will assist you directly.

Feedback and Feature Suggestions
We actively develop Erome based on community input. Tell us what you think works—or doesn’t—and we’ll consider it during platform updates.

Platform Communication Channels

Erome maintains a low-noise communication model to prioritize user privacy and avoid spam. However, for platform updates, best practices, and verified community features, you can find us on:

• Twitter/X (Feature rollouts and uptime notices)
  
• YouTube (Platform how-tos and updates)
  
• Reddit (User discussions, AMA threads)
  

Response Timeline

We typically respond within 24 to 48 hours, Monday through Friday. If your message is urgent, please indicate that in your subject line or message body to help us prioritize.